FISERV

Advisor, Corporate Communications

2019-2023

Fiserv – Fiserv, Inc., a Fortune 500 company, and a global leader in payments and financial technology. Fiserv helps clients achieve best-in- class results through a commitment to innovation and excellence in areas including account processing and digital banking solutions; card issuer processing and network services; payments; e-commerce; merchant acquiring and processing; and the Clover® cloud-based point-of- sale and business management platform. Fiserv is a member of the S&P 500® Index and one of Fortune® World’s Most Admired CompaniesTM

What I did

• Led and managed 30+ projects from strategy to execution including scope development, budgeting, resource allocation and creating workflow efficiencies for strengthened the Fiserv brand in India.
• Conducted programs with an aim to enhance employee awareness and engagement via mediums such as intranet, quarterly newsletters, internal e-mailers, innovative weekly initiatives.
• Secured coverage for Fiserv in Economic Times, Times of India, People Matters, and CNBC among others

MSL

Client Servicing | Project Management – Public Relations Manager

2016-2019

MSL - One of India’stop PR consultancies and falls under the Publicis Groupe’s public relations and integrated communications network which is one of the world’s largest.

What I did

• Managed revenue and PnLs worth $200K and turned the regional branch of the company profitable within 18 months
• Collaborated with cross-functional teams to design and execute operational and strategic services tailored to clients' needs.
• Developed and implemented best practices for client interactions, sales, and services, leading to increased efficiency and client retention.

Genesis Burson-Marsteller – Global PR Consultancy

Consulting Associate

2011-2016

What I did

• Managed clients like Viacom 18 (COLORS), Bollyboom India (Percept Live), Lakme Fashion Week, and Pepsi.
• Organized 200+ press conferences and events involving 50+ celebrities and 300+ media personnel.
• Managed social media PR strategies and content production for more than 50 flagship shows

Hindustan Times

Marketing & Communications Consultant

2010-2011

What I did

• Managed business clients and developed nationwide media planning and advertising needs with a portfolio of 120K through real estate, healthcare,education and retail clients.
• Collaborated with the Management Information System (MIS) Team for business and revenue generation strategies for targeted messaging, engagement and growth of sponsors, partners, and all stakeholders.